Dear Sir,
 
        I have been a client of yours for some time, ____(1)____ I was naturally very disappointed with the delivery I received from you this morning. In particular, I would like to draw your attention to the following:

      ____(2)____ , your driver left the pallets outside the main entrance to our administrative offices, ____(3)____ explicit instructions in my order to deliver the goods to our warehouse on Bingham road. ____(4)____ , as you will remember, it was raining heavily this morning and water seeped into the packaging, effectively spoiling about twenty percent of the merchandise.

      ____(5)____ , when I checked the contents against the packing list, I discovered that some items were missing. I am prepared to accept this as a mistake made in good faith. I am not, ____(6)____ , prepared to excuse the fact that many of the items actually supplied had completely different specifications to those contained in my order.

     I am aware that this sort of thing has never happened before. ____(7)____ , given the seriousness of the episode I feel it necessary to reconsider our purchasing arrangements. I am ____(8)____ hereby cancelling all our subsequent orders.

2. Firstly   However   Then   Initially

3. against   although   but   despite

4. And   But   Moreover   Then

5. And   However   All the same   Furthermore  

6. moreover   however   nevertheless   furthermore

7. Nevertheless   Although   Therefore   In addition

8. lastly   however   therefore   so